Shipping Policy

Last Updated: June 2026

At ErgonoPlus, we are committed to processing and shipping your orders quickly to provide a reliable and efficient shopping experience.

Processing Time

All orders are processed within 24 to 48 business hours after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may be extended during peak seasons, promotional events, or unforeseen circumstances.

Delivery Times

Once your order has been shipped, estimated delivery times are as follows:

• Canada: 2 to 7 business days
• United States: 4 to 10 business days
• International: 7 to 21 business days

Delivery times are estimates only and may vary depending on the destination, customs clearance procedures, weather conditions, carrier delays, or other factors beyond our control.

Order Confirmation and Tracking

After your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

Tracking updates are provided directly by the shipping carrier and may take up to 48 hours to become active.

Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

ErgonoPlus is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, ErgonoPlus is not responsible for lost, stolen, or damaged packages during transit.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and its contents so we can assist you in resolving the issue.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fees charged by ErgonoPlus.

Shipping Restrictions

We reserve the right to limit or refuse shipments to certain regions, countries, or addresses where delivery services are unavailable or restricted.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact us:

ErgonoPlus
Email: support@ergonoplus.com